was very helpful and on top of things, She was calling me more than I was her. Letting me know what was needed next. If something was not quite right with any paperwork she requested I was getting a call to help get it fixed and helping to get it fix. Great person all the way around. I know its her job to do these things. but Christa does her job very well and cares about you. I received on more than one occasion calls that had nothing to do with my loan. Just hi whats up, hows things going, hows the new baby.you would be very lucky to work with Christa. I know I was!